VIDA NOVA TRAVEL

Frequently Asked Questions

General

  • There are different entry restrictions, depending on which country you are entering. Please check the individual destination FAQs for more information. 
  • Our staff wear masks at all times. 
  • Sanitising stations are available at all entry points to the properties.

Machangulo, Pebane, Kruger, Cape Town and Alaska are all family-friendly destinations and welcome families. For Fire Island Adventures, visitors must be Advanced SCUBA divers, and therefore would only be suitable for older children who are qualified.

Group bookings are highly accommodated for each of our destinations.Group bookings are highly accommodated for each of our destinations.

Some of our accommodation has a minimum booking requirement. However, most of our properties will happily accommodate solo travelers and we will take steps to ensure you have an easy journey and comfortable stay.

Travel insurance is essential for all of our packages if you are traveling internationally. This is for your safety and peace of mind.

We offer our guests the best trip possible, and this includes ensuring your dining experiences are first-rate. We will always endeavour to accommodate all dietary requirements. Please let us know when you make the booking, of any dietary requirements or allergies, so we can brief our teams.

We will help to facilitate your visa applications, through the relevant local embassy.

Machangulo

By car
From Maputo – approximately 70kms to the Maputo Special Reserve gate, then around 70 km to the villa. From Ponta Do Oura – approximately 40kms to the Maputo Special Reserve gate, then around 70 km to the villa. The drive takes about 4 hours from the reserve gate to the villa.

Please note: A 4×4 vehicle is essential for this journey. Pack snacks and refreshments.

By boat – from Maputo to Santa Maria: maximum of 90 minutes. Times are tide dependent. We collect guests in Santa Maria and transport them to the villa, approximately a 15-minute drive.

By plane – from Maputo – a 15-minute flight, followed by a 15-minute drive to the villa.

Unfortunately, the reserve does not allow pets.

There is WiFi available at The Monarch. Loggerhead Beach Lodge and Leatherback Beach Lodge currently do not have WiFi, ensuring that our guests can truly switch off.

We are in a low-risk area, however, we recommend you speak to your GP to organise a malaria prescription before you leave, and bring enough of the medication with you for the length of your trip. Note: local clinics have testing facilities and medication, should you contract malaria.

Sunscreen, hat, insect repellent, swimwear, sunglasses, camera.

There is safe water to drink in the rooms and we have additional water filters in the kitchens.

We are in a very safe area. It is close enough to civilization, but remote enough to enjoy true tranquillity and peace.

There are very basic clinics in the area. Severe cases would likely seek medical attention in Maputo. There is an airstrip for a helicopter to land, should there be such an emergency.

Children of all ages are welcome.

May to November is our dry season, with tropical weather, clear skies, lots of sun, and rarely any rain.

All visitors are required to hold a valid passport and visa for entry into Mozambique, unless you’re travelling from a SADC country. The following countries can visit without a Visa:

    • Angola
    • Botswana
    • Eswatini
    • Malawi
    • Mauritius
    • South Africa
    • Tanzania
    • Zambia
    • Zimbabwe
    • All other visitors require a visa.

Visas can now be purchased on arrival at customs (Quelimane, Beira, Vilanculos, Pemba or Maputo), so there is no need to pre-purchase visas.

  • You must present a negative PCR test upon entry to Mozambique, administered 72 hours before departure, even if you hold proof of vaccination.
  • Our staff wear masks at all times. 
  • Sanitising stations are available at all entry points to the properties.
  • Your temperature will be taken upon arrival at our property and upon entry into a vehicle.

Pebane

  • Visitors fly to Quelimane and then transfer by road (362km). Groups of four or less will be collected from Quelimane with a vehicle and trailer, while bigger groups will be transferred by air-conditioned minibus. Road transfers will take approximately 8 hours, depending on the condition of the dirt road.
  • At present, there is one flight a day from Maputo, which lands either late afternoon or early evening, leaving too little daylight for a journey to Pebane. We use two hotels in Quelimane: Millennium and Flamingo. The layover allows visitors to acclimatise, and shop for luxuries that are not available in Pebane, or on the island.
  • Pebane Airfield: we have established a project to restore the disused airfield in Pebane. A Beach 18 plane has already successfully landed and taken off from the airstrip. Our goal is to have the airfield available for the transfer of our guests.
  • Fire Island: accessible only via boat. The boat ride is approximately 2-3 hours.

Lightweight clothing is recommended all year round. Mozambique, and Pebane specifically, has high humidity and summers are especially warm. Hats and caps are vital for sun protection as well as a good sun protection lotion, SPF 50.

Mozambique is a former Portuguese colony and the majority speak Portuguese. Makhuwa-Moniga is the main language spoken by the locals, but you can also expect to hear dialects of Chichewa, which is a Malawian language, and Chuwabu. English is widely used in the south of Mozambique but is fairly uncommon in Pebane.

It is essential that you organise malaria medication for the trip. We recommend you speak to your GP to acquire a malaria prescription before you leave, and bring enough of the medication with you for the length of your trip. We have taken measures to reduce the mosquitoes; however, this does not eradicate them entirely. Please make sure you take all preventative steps. All beds have mosquito nets covering the sleeping area.

No inoculations are required.

There is a small local clinic/hospital, for minor illnesses and injuries. Antibiotics and malaria medications are inexpensive and available over the counter. In the event of a major medical emergency, the hospital will stabilise and perform first-aid procedures while air rescue services are called. Please be aware that proof of comprehensive medical insurance is required prior to arrival at Pebane.

Yes, there is a standard power supply and a generator on standby.

The mobile reception is good. There is also a satellite telephone and free WiFi available. Just confirm international roaming charges with your service provider.

You can only drink bottled water. The lodge will supply all fresh drinking water.

Sundome Project: read about our innovative project to bring fresh water to Pebane Beach Lodge and Fire Island, as well as the other lodges and perhaps even the local villages!

There is a TV set up in the bar and in the lounge at Fire Tree Lodge.

Children of all ages are welcome.

If you are prone to motion sickness, or if you are not sure if you are, please take the precaution of getting anti-sickness medication from your chemist or doctor. If you are not accustomed to boats, this is advisable to ensure motion sickness does not spoil your experience. Furthermore, if you do require to take this medication, it should be administered at least 45 minutes prior to departure, to ensure it takes effect first.

All visitors are required to hold a valid passport and visa for entry into Mozambique, unless you’re travelling from a SADC country The following countries can visit without a Visa:
    • Angola
    • Botswana
    • Eswatini
    • Malawi
    • Mauritius
    • South Africa
    • Tanzania
    • Zambia
    • Zimbabwe
    • All other visitors require a visa.
Visas can now be purchased on arrival at Maputo customs.
  • You must present a negative PCR test upon entry to Mozambique, administered 72 hours before departure, even if you hold proof of vaccination.
  • Our staff wear masks at all times. 
  • Sanitising stations are available at all entry points to the properties.
  • Your temperature will be taken upon arrival at our property and upon entry into a vehicle.

Ilha do Fogo

  • Visitors fly to Quelimane and then transfer by road (362km). Groups of four or less will be collected from Quelimane with a vehicle and trailer, while bigger groups will be transferred by air-conditioned minibus. Road transfers will take approximately 8 hours, depending on the condition of the dirt road.
  • At present, there is one flight a day from Maputo, which lands either late afternoon or early evening, leaving too little daylight for a journey to Pebane. We use two hotels in Quelimane: Millennium and Flamingo. The layover allows visitors to acclimatise, and shop for luxuries that are not available in Pebane, or on the island.
  • Pebane Airfield: we have established a project to restore the disused airfield in Pebane. A Beach 18 plane has already successfully landed and taken off from the airstrip. Our goal is to have the airfield available for the transfer of our guests.
  • Fire Island: accessible only via boat. The boat ride is approximately 2-3 hours.

We have all the hard SCUBA gear you will need for the trip. You are welcome to bring your own soft gear, 5mm or below wetsuit, dive computer and a torch if you would like to take part in any night dives (we advise you to bring spare batteries as you will not be able to get replacement batteries here). We do recommend bringing a rash vest, since you may find the water warm enough to dive without a full wetsuit, and it will also help to prevent sunburn when snorkelling, etc. It is essential that you bring your own SMB (surface marker buoy) preferably with a reel. Also make sure you bring any diving related medication (for sinuses, ears, nausea etc).

12l steel cylinder, that can adapt to yoke or DIN regulators.

ScubaPro T-One BCD, ScubaPro MK2 Regulator, Scuba Pro Go fins, full 5mm back-zip wetsuits, ScubaPro H2O masks.

Lightweight clothing for our high humidity climate, sunhats, sun protection lotion (SPF 50), malaria medication, insect repellent.

There is currently no infrastructure on our remote island. This is all a part of this unique adventure and we provide you with tented accommodation, camp beds and top-quality linen, to ensure you have a comfortable stay.

Due to the remoteness of the island, there is no cellphone reception or WiFi signal, however, we do have a satellite phone for emergencies. Pebane Beach Lodge, on the mainland, has WiFi and cellphone reception, so our guests can make contact with loved ones before departing for the island, and upon return.

On Fire Island, there is electricity via generator only.

As it is limited to six divers per trip, we recommend booking as far in advance as possible, to avoid disappointment.

Children over the age of 12, with an advanced diver qualification, are welcome if accompanied by an adult.

Northern Mozambique has a warm climate year-round. We usually don’t offer trips during January and February, our cyclone season. Although it is rare that the cyclones hit Pebane or the island, we still experience torrential rain. The rest of the year offers beautiful weather.

Travel insurance is essential and diving insurance is optional, but highly recommended.

Absolutely. We understand that many divers like to plan solo trips, and will take steps to ensure you have an easy journey and comfortable stay.

For Fire Island diving trips, we only accept Advance divers and above. However, we have ties to a highly recommended SCUBA school in Ponta do Ouro, where you can complete an Advanced Diver course, before travelling to the island.

The nearest medically trained diving professional and decompression chamber is in Richard’s Bay. Safety is our highest priority on every dive, and you will always be diving with highly qualified divers who know the area.

You must present a negative PCR test upon entry to Mozambique, administered 72 hours before departure, even if you hold proof of vaccination

If you are prone to motion sickness, or if you are not sure if you are, please take the precaution of getting anti-sickness medication from your chemist or doctor. If you are not accustomed to boats, this is advisable to ensure motion sickness does not spoil your experience. Furthermore, if you do require to take this medication, it should be administered at least 45 minutes prior to departure, to ensure it takes effect first.

All visitors are required to hold a valid passport and visa for entry into Mozambique, unless you’re travelling from a SADC country. The following countries can visit without a Visa:
    • Angola
    • Botswana
    • Eswatini
    • Malawi
    • Mauritius
    • South Africa
    • Tanzania
    • Zambia
    • Zimbabwe
    • All other visitors require a visa.
Visas can now be purchased on arrival at customs (Quelimane, Beira, Vilanculos, Pemba or Maputo), so there is no need to pre-purchase visas.

Kruger

  • Our staff wear masks at all times. Please be patient with your guide, especially on a game drive, as commentary may be impeded by the mask.
  • Sanitising stations are available at all entry points to the property, and in all vehicles.
  • Your temperature will be taken upon arrival at our lodge, upon entry into a vehicle, and at the start of each game drive.
  • Only two people are allowed per row in the vehicle, to allow an open seat between travellers, unless travelling with family.
  • Fly: to Johannesburg (JHB) or to Kruger Mpumalanga International Airport (KMIA)
  • We offer transfers to our lodge, from both JHB airport and KMIA.
  • Self-drive

We are situated in a malaria area and recommend you speak to your GP to organise a malaria prescription before you leave. Make sure you bring enough of the medication with you for the length of your trip. Note: local clinics have testing facilities and medication, should you contract malaria.

There is basic cell coverage at the lodge, and wifi is available.

Sunscreen, hat, insect repellent, lip balm, sunglasses, camera.

  • Summer: comfortable, cool, breathable clothing, closed shoes advised for walks, sandals for day-to-day wear
  • Winter: warm clothing, closed shoes, beanies, scarves etc.
  • Do listen to your guide as he/she will provide the best advice applicable to your game drive, ensuring you have the best possible experience.
  • Don’t try to call the animals to get their attention.
  • Don’t exit the vehicle unless at a designated spot, and only with the approval of your guide. 
  • Don’t litter.
  • Please note: the animals in Kruger are wild and sightings are not guaranteed. No two days are the same. Your guide will use their experience and knowledge to try to provide the requested sightings.
  • Don’t feed the animals. It’s against the rules to feed them. If any of the animals associate humans with food, they may become dangerous and will have to be put down. They are capable of feeding themselves in their natural habitat.
  • Do ask questions. There is so much to learn.
  • Do have fun! 
  • Do make it a memorable experience.

Our game viewers are enclosed, which allows us to conduct game drives and transfers, no matter the weather. In wintertime it does get cold, so please bring outerwear, and wrap up warm.

  • We have local GP’s in the area (Komatipoort and Malelane – 30 minutes drive)
  • The nearest hospital is Nelspruit – 110km away.
  • As noted above, the nearest hospital is a fair distance away, so please take care when moving around the park and the lodge.
  • Should you encounter any of the above-mentioned creatures, do not engage. Remove yourself from the room or facility, and report it to management so that safe removal of the animal can be organised. 
  • Highly venomous snakes: there are 54 species of snakes found around the Kruger area, of which only nine are deadly poisonous. However, if you encounter any snake, please always allow management to determine the species and the appropriate course of action.
  • Our summers get very hot in Mpumalanga, with temperatures reaching 40°C on an average day. The animals are accustomed to the temperatures, and our game drives are catered for the best viewing times of the day.
  • Winter mornings are cold, but the days are beautiful. Game drives are catered for the best available viewing opportunities.

Children of all ages are welcome. Please note: a booking with children below the age of 12 requires you to book out the full lodge (five rooms) to allow for adequate space and flexibility.